Once we know your business is a good fit then we can order your machine. Most machines are ordered new for your business and arrive within about 4-6 weeks. If we happen to have one available, we are able to skip this 6-week wait.

Once the machine is on order we can find out what you and your employees would like to see in the machines. We can do this in one of several different ways. One is by talking with you and some of your employees and getting an idea that way, second is by having you and your employees fill out one of our short surveys, and/or lastly we can take an educated guess based on your type of building (such as factory, medical center, etc) and use options we have found successful with that type of crowd in past machines, and from there customize them to fit your wants and needs. We stand true to the philosophy that we are here to customize our machines to YOUR situation so that they suit you-not the other way around.

Now that we have the food items we know you want, we can complete your “product map” which allows us to map out the placement of food and drinks in the best-fitting conveyor slots and upload it into our online system which will be used to track your personal machine. This system will tell us things like what items are getting low, what you buy the most, whether there has been a malfunction with the machine (such as a product not dispensing correctly), and much, much more.

Once we receive your machine, our team installs the machine in your place of business. This process usually doesn’t require any help from you or any of your employees. We are more than happy to set up an installation time that works around your business schedule.

We handle the installation because we know you have valuable work that needs to be done and the vending responsibilities are ours from start to finish. During the installation, we run through the machine software and mechanics to make sure both are working correctly and then we fill it with all the food and beverage choices that we decided on together.

The second-to-last step in this process is your feedback. Your opinions and food choices help us to shape the way our machine will work for you. We do this by using a whiteboard on the sides of all our machines so that if anyone has anything they would like to see inside, they can simply write it down on the board. This also allows us to stay in contact with everyone to make sure that as things change, so does our machine.

Finally, we keep the machine full, clean, and completely operational. We’re grateful when we find good-quality locations where we can place our machines. And if for some reason our machines don’t work for you, we can have them moved. We are here to supply you with great food options, even better service, and the leading vending equipment available in today’s market.